The Federal Competition and Consumer Protection Commission (FCCPC) has educated Nigerians on how to report loan apps harassment.
The FCCPC in a statement at the weekend provided a guide to help Nigerians report harassment by loan app.
Online loan apps have gained popularity among Nigerians in need of quick financial relief.
However, some lenders have resorted to aggressive tactics, such as sending shameful messages, sometimes including personal photos to borrowers’ contacts when repayments are delayed.
These actions have caused significant distress, with victims losing jobs and enduring public humiliation.
In response to rising concerns, the FCCPC reaffirmed its commitment to protecting consumer rights. The Commission urged Nigerians to report any instances of harassment by loan apps.
Below is how to report:
Email: Send complaints to contact@fccpc.gov.ng.
Social Media: Message FCCPC directly on X.
Website: Visit fccpc.gov.ng, navigate to the “File a Complaint” section, and fill in your details. You’ll need to provide information such as the loan app’s name, contact details, loan amount, and a description of the issue.
